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3. Computer skills: experienced user
4. Domain expertise: user must know the fundamentals of study plan (enrollment for the study year and courses, option studies, basic studies, elective studies)
5. Goals: WinhaWille is designed to assist students to plan individual studies, to monitor study progress, registering to courses and enrollment to study term, to enroll to exams, to record and change student data and review courses' details.
6. Pain Points: administrative affairs (distant management of study process, gives clear visibility of study progress, facilitate work of academic staff and students , faster processing)