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10. Frequency of use: before and at the end of each period.
Lilia: BELLA and RECEP, i have corrected point 7 and 8, according to Merja's comments. I have put below the next steps we have to do,these are the copy-paste from the slides. In two words, we have to interview some users and then describe the interview (very shortly) and
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- accuracy and relevancy (data presented in the application, should be reliable and up-to-date).
Bella and Recep, i have wrote below some ideas for Planning Report, suggestions are more than welcome.
TASK 2
Planning Report:
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A test plan should be written down before the start of the test and it should address the following issues \[Nielsen 1993\]: |
• The goal of the test: to research usability aspects of WinhaWille student page,dentify problems and benefits:
Since WihnaWille is strictly educational assistance tool, we will not be covering attractiveness and visualization of the application, we will concentrate on the following tasks:
- to define if the structure of the menu is clear and the titles are understandable
- do the users able to successfully complete the task
- to detect if information represented is clear and understandable
- to detect if data is reliable and accurant
- to identify the most relevant/important parts of application, as well as missing and unnecessary ones, usefull and not
- to reveal general lareas for improvement
• Where and when will the test take place:Metropolia University, Leppävaara unit• How long is each test session expected to take:30-40 min per each user• What computer support will be needed for the test: computer with active internet connection• What software needs to be ready for the test:none• What should the state of the system be at the start of the test: computer is on, browser is pointed to a home page, such as google, or metropolia
.• What should the system/network load and response times be? (not too fast or too slow);did not get the question Merja: it means for you testing is it important that you hav a god connections. e.g., if you test with paper prototypes it does not matter what the connection is or is there a connection at all. However, with paper prototypes you cannot test how fast actions are done or the system responcies r hwo the suer feels these occur. So it depends also on what you want to know and what method you chose.
• Who will serve as experimenters for the test: Bella, Lilia and Recep•
* Who are the users going to be and how are we going to get hold of them: users are Metropolia students, second part of question is not clear Merja: it measn how you get into conrtact with the users and get them to come to your test.
• How many users are needed: 10 ---?
• What test tasks will the users be asked to perform:
- to find link/to go to WinhaWille (to understand if user knows it by heart, or needs to first log in to metropolia/tuubi page)
- to give an explaination of each submenu, what does each title means without browsing through it (to understand depth of knowledge of the application, to identify comprehension of submenu titles)
- to enroll to a study year
- to find and enroll to courses
- to check study progress
- to show the most common area of usage
- to show the less common area of usage
- to give a feedback on improvement
• What criteria will be used to determine when the users have finished each of the test tasks correctly:mistake absence, quick actions, correct answers• What user aids will be made available to the test users (manuals, online help, etc): no help• To what extend will the experimenter be allowed to help the users during the test: at a very minimum level• What data is going to be collected and how will it be analysed:
DATA:
- Talk alowd records: to gather immediate feedback on interacting with the system
- Interview or questionnaire results
- Observation: to collect verbal and nonverbal reactions (interjections, gestures, facial expression and etc) will be used as an addition to main research
METHODS:
analyzing quatitive data:
- calculation of frequency of successful performance
- time to complete the task
analyzing qualititive data:
- interview interpretation
- questionnare analysis
- heuretical analysis