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Procedure Details
Number of testers:+ There were usually 2-3 persons interacting with the tested user: + interviewer who asked the questions and took some notes, and the note takers (one or two persons seated at the computer nearby, who typed mostly everything the user was saying, as well as some of the interviewer's remarks).
+Procedure and Policy:+The test conductor (interviewer) read aloud the questions, some explanations were sometimes required (this depended on the individuals), these additional explanations are not included in the testing report, because of the scope of the project and the estimated irrelevance of the extra comments on the user performance. If the user had a problem with a particular task, he was still reminded (comforted) that it is the application that was being tested and the task's nonsuccess just led us to the possible problems with the application which should be improved as a result.
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Have you been on Orientation days___________How well are you familiar with Study Plan:
¨ Perfect
¨ Very Good
¨ Satisfactory
¨ Poor
User code:_______
Questionnaire:
1. How often do you use WinhaWille?_________________________________________________
2. In the beginning was it easy to learn how to use the system?______________________________________________________________________________
3. Did anyone teach you how to use the system?____________If yes, who __ ______________
4. Do you find it is easy to use?______________________________________________________________________________
If no, why _____________________________________________________________________
5. What kind of problems previously did you have while using WinhaWille?______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
6. Is the layout of the system is clear and understandable? If not, specify
Menu structure and navigation ______________________________________________________________________________
______________________________________________________________________________
Menu items and definitions: ______________________________________________________________________________
______________________________________________________________________________
7. Did you have problem with data accuracy: wrong credits published, wrong registration, insufficient course description: ________________________________________________________________
________________________________________________________________________________
8. Would you recommend any improvements, regarding problems you have mentioned or other?________________________________________________________________________________
___________________________________________________________________________________
9. What kind of irritating things you find in WinhaWille?________________________________________________________________________________
___________________________________________________________________________________
10. Have you ever been using Help page on WinhaWille? Any comments: ___________________________________________________________________________________