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Linda is a twentysomething old student of Metropolia University of Applied Sciences. The studying happens mainly in the Internet. All the information of schedules, tasks, homeworks, projects, trainee-employers, are presented on the internet. Linda lives alone and has her own laptop. She uses internet for Facebook, paying bills, reading some internet magazines and homework. She doesn't need the fastest internet access for movies and games, so 24Online offers her a suitable internet access with a low price per month. The starting fee is also the lowest in the market and it can be paid for example by her parents.
Goals: To get a an internet access with a low price
Motivations: If parents are ready to pay the start paymentstarting fee, the mounthly cost is very low.
Pain point: The Her monthly incoms aren't stable.
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Being able to use that broadband in that area where she lives, coming as becoming a customer has to be done easily, (?????)
User story
"I need an easy internet acces access for doing homework and chatting at in Facebook"