NEXT Service Design 2012NEXT Service Design is the European conference for designing digital services. It focuses on design methods including design thinking, user-centric design and interaction design. It attracts individuals, who share the same goal: Creating innovative digital services and extraordinary customer experiences. At NEXT SD brands, agencies, designers and leading experts from academia from all around Europe will discuss the future of digital services. In inspiring talks and hands-on workshops, they will share insights and present innovative projects, the best cases as well as state-of-the-art approaches. This will be a great opportunity to connect with thought-leaders, experts and the most creative minds of the Service Design industry. The first NEXT Service Design conference will take place on 8 October 2012 in Berlin. It is organised by the NEXT Berlin team and presented by SinnerSchrader. Alte MünzeNEXT Service Design takes place on 8 October 2012 at Alte Münze Berlin - a venue centrally located in the heart of Berlin, close to Alexanderplatz. What used to be a mint for more than 60 years, is now one of the German capital’s coolest event locations. At Alte Münze, history meets design, art and media. Its rough industrial look creates a unique ambience, which various brands have used for events, e.g. JS Conf, Red Dot Design Award, Levi’s and Calvin Klein. Alte Münze Berlin
Molkenmarkt 2
10179 Berlin, Germany Liveraportit 8.10.2012KLO 9:30-11:00Are we still talking about this? -- Chris Downs, Method The Experience is the product – -- Pedro Custódio, Experience Designers How lean and service design methods can create innovational digital products – -- Magnus Christensson, Socialsquare KLO 11:30-13:00 Designing Services for a technological world – -- Nancy Birkhölzer ja Reto Wettach, IxDS The Design in Service Design – -- Lisa Lindström, Doberman The Air We Breathe – -- Sami Niemelä, Nordkapp KLO 14:00-15:30Service Design – buzzword or magic method? – -- Pia Betton, Edenspiekermann Strategy is a service! What business leadership can learn from service design – -- Alexander Baumgardt, Systemic Partners Lean services: The new context, the new audience – -- Paul Sims, Made by Many KLO 16:00-17:30The Hero with a Thousand Faces, or our quantified selves and the stories of our lives – -- Louisa Heinrich, Fjord A Facebook for Things – turning physical products into digital information services – -- Andy Hobsbawn, Evrythng Cloning the God Lobster: Weavrs, a post-user service – -- David Bausola, Philter Phactory |