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Institutional capacities and Crisis Management

Crisis communication under terrorist threat: a case study of counterterrorist operation in Chechenya Elena Gryzunova

Can Social Media create Stakeholder Value? Using a Stakeholder Integration Index to display the value of Social Media to organizational types Lars Rademacher

Managing Corporate communication: The Case of Dubai International Airport Khayrat Ayyad

Feedback nightmare: organizational communication reactions to digital critic exposure. A view on some Portugal recent cases (2011-2012)Ana Duarte Melo, Helena Sousa