Single student household
Name Linda
A role or job title: student
Quotes in the personas language:
Linda is a twentysomehting twentysomething old student of Metropolia Unveristy University of Applied Sciences. The studying happens mainly on in the Internet. All the information of schedules, tasks, homeworks, projects, trainee-employers, are presented on preseneted by the internet. Linda lives alone and has her own lap top therelaptop. She uses internet for Facebook, paying bills, reading some internet magazines and homework. She doesn't need the fastest internet acces access for movies and games, so 24Online offers her a suitable internet access with a low price per month. The start cost starting fee is also the lowest in the markets market and it can be paid for example by his parents.§her parents.
Goals: To get an internet access with a low price
Motivations: If parents are ready to pay the starting fee, the mounthly cost is very low.
Pain point: Her monthly incoms aren't stable.
Design imperatives
Being able to use that broadband in that area where she lives, coming as becoming a customer has to be done easily, (?????)
User story
"I need an easy internet acces access for doing homework and chatting in Facebook"