• The goal of the test: what do you want to achieve?
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After conduction the test, we wanted to know how successful New York Times reader is in satisfying reader's need.
Is New York Times reader fulfilling the requirements of irregular users?
-->The requirements of the user visiting news site is to get latest update of the news. And if he is intrested to get some news then it doesnot matters if he is a regular or irregular for that time.
• Where and when will the test take place?
-->The testing can take place anywhere where the readers are.
But we will conduct the testing in the wayne's café in aleksanterinkatu, Helsinki.
The testing will take place on the weekends
• How long is each test session expected to take?
-->We expect that each section takes around 20 minutes.
• What computer support will be needed for the test?
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Normal computers which have Microsoft office can be used in the test.
But since we will conduct the test in the café, we will carry our laptop with us.
• What software needs to be ready for the test?
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There will be a part that we collect the information from the users in computer.
For that purpose we need a computer which has Microsoft office specially word and excel.
We also record the sound using soundbooth software in our computer.
• What should the state of the system be at the start of the test?
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At the start of the test, the system should be ready to use .
Computer must be ready and software must be running before starting the test.
Also we can test the web page in users computer and show them it is not so difficult to download software and use all the services in the page.
• What should the system/network load and What should the system/network load and response times be? (not too fast or too slow);
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The system has to be really fast. Because if the system is not responding at the required speed,
then the testing process would be unsuccessful. The users as well might be annoyed. We should check the bandwith of connection before we are starting testing.
• Who will serve as experimenters for the test?
-->Aida Hailemichael is serving as experimenter for the test.
• Who are the users going to be and how are we going to get hold of them?
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Users will be anyone who has been using New York times and who are in the Wayne's café at the time of conducting the test. They can be customers in Wayne's café or workers.
• How many users are needed?
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We will conduct our test using around 5 users because it will take like 20 minutes with one user so it is not possible for testing with more users.
• What test tasks will the users be asked to perform?
-->First we will ask the user to find news of certain topics which is not in so easy spot to find and ask them to write their exprience in it.
For that we prepared questionnaires and we want them to explain their experiences with the New York Times while they go through it using our computer. We will let them use our computer to write it down. The sample questions are as follows.
1.
MB: I doid not understand: you have no specific tasks the user just browse and then fill in a questionnaire or they do some tasks that you desxibe to them and then answer some questions? Please be clearer and you have to add the questions here....
• What criteria will be used to determine when the users have finished each of the test tasks correctly?
-->Actually we are focused on the time required for the users to find the specified news and the users exprience on finding the news. By which we will know that what improvements can be done to make it more user friendly.
• What user aids will be made available to the test users (manuals, online help, etc)?
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Both manual and online help would be provided to the users. We are also there to help them in case the instruction is not clear enough.
• To what extend will the experimenter be allowed to help the users during the test?
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Since we are testing how easy is the webpage for the user to find the news of their interest? We are not helping the user but we are focused to get feedback about the page. So we help only if some application which are required to perform the task is not working.
• What data is going to be collected and how will it be analysed?
-->We will note the time required to find the news about the topic we have told them to find.
And experiences of the user would be collected.Then we will analyse the data and we will have the idea what should be improved.