Lilia:Bella and Recep, i have wrote below some ideas for Planning Report, suggestions are more than welcome.
TASK 2
Planning Report:
• The goal of the test: to research usability aspects of WinhaWille student page,dentify problems and benefits: Since WihnaWille is strictly educational assistance tool, we will not be covering attractiveness and visualization of the application, we will concentrate on the following tasks:
- to define if the structure of the menu is clear and the titles are understandable
- do the users able to successfully complete the task
- to detect if information represented is clear and understandable
- to detect if data is reliable and accurant
- to identify the most relevant/important parts of application, as well as missing and unnecessary ones, usefull and not
- to reveal general lareas for improvement
• Where and when will the test take place:
Metropolia University, Leppävaara unit
• How long is each test session expected to take: 30-40 min per each user
• What computer support will be needed for the test: computer with active internet connection
• What software needs to be ready for the test: none
• What should the state of the system be at the start of the test: computer is on, browser is pointed to a home page, such as google, or metropolia
• What should the system/network load and response times be? (not too fast or too slow); good internet connection, response time less than 1 sec.
• Who will serve as experimenters for the test: Bella, Lilia and Recep
• Who are the users going to be and how are we going to get hold of them: users are Metropolia students, we will ask to participate in the experiment.
• How many users are needed: 10 ---?
• What test tasks will the users be asked to perform:
- to find link/to go to WinhaWille (to understand if user knows it by heart, or needs to first log in to metropolia/tuubi page)
- to give an explaination of each submenu, what does each title means without browsing through it (to understand depth of knowledge of the application, to identify comprehension of submenu titles)
- to enroll to a study year
- to find and enroll to courses
- to check study progress
- to show the most common area of usage
- to show the less common area of usage
- to give a feedback on improvement
• What criteria will be used to determine when the users have finished each of the test tasks correctly:mistake absence, quick actions, correct answers
• What user aids will be made available to the test users (manuals, online help, etc): no help
• To what extend will the experimenter be allowed to help the users during the test: at a very minimum level
• What data is going to be collected and how will it be analysed:
DATA:
- Talk alowd records: to gather immediate feedback on interacting with the system
- Interview or questionnaire results
- Observation: to collect verbal and nonverbal reactions (interjections, gestures, facial expression and etc) will be used as an addition to main research
METHODS:
analyzing quatitive data:
- calculation of frequency of successful performance
- time to complete the task
analyzing qualititive data:
- interview interpretation
- questionnare analysis
- heuretical analysis