Task2:

Planning Report

• The goal of the test: what do you want to achieve?

--> There are 2 main goals:

1) Understand Course view of Tuubi of user experience in Metropolia Leppavaara unit.

2) Assemble a list of realistic and feasible improvements for Tuubi:

• Users should be able to perform the most used tasks with the least possible clicks and milage of mouse movements.
• Create a layout which is more comprehesible. The user should not spend too much time browsing through the functions.
• This is main goal towards which you drive with the test but it is not the usability need of the users who use Tuubi, to whom you imprve the Tuubi. See my comment above in task 1.

• Where and when will the test take place? MB: if you start the actual test in week 4 do you have enough time for the pilot test, improvements of the plan?

--> In our school. The test will take place after the contact lessons with previously chosen persons who will perform the test.

• How long is each test session expected to take?

--> appr. 45 minutes

• What computer support will be needed for the test?

--> PC

• What software needs to be ready for the test?

--> browser: IE, Firefox, Safari

• What should the state of the system be at the start of the test?

--> The computer should be up and running. Network connection should be available and ready. The computer has to have at least a browser installed. From the server side, the Tuubi server should be up and running, and be available on the internet.

• What should the system/network load and What should the system/network load and response times be? (not too fast or too slow);

--> Because we plan to perform the test in our school, the network does not play very big role in our test. The Tuubi site, as it is, does not cause very much data traffic, so we can assume that in most palces there is enough bandwith to run the system.

• Who will serve as experimenters for the test?

--> The experimenters will be one of us: either Ivan or Trung. Our subjects will be the students from the Metropolia Helsinki University of Applied Scinces, from the Media Engineering and the Information Technology departments.

• Who are the users going to be and how are we going to get hold of them?

--> We will ask them in the school. Most of them will be our acquaintances.

• How many users are needed?

--> 10-15 persons. (To be exact, each one in the category of White, Black, Asian, male, female, Media Engineering or IT; 12 people in total)

• What test tasks will the users be asked to perform?

• As we are going to do an "in-depth interview", there is no need for test task. Only user experience is needed.

• What criteria will be used to determine when the users have finished each of the test tasks correctly?

• The user found the new content in the workspace.
• The user uploaded his/her assignment.

• What user aids will be made available to the test users (manuals, online help, etc)?

--> There are not really usable manuals or helps. So the subjects should perform the tasks without them. We also would like to measure how easy to execute certain tasks.

• To what extend will the experimenter be allowed to help the users during the test?

--> The experimenter will assist to the subjects, s/he will change the mock-ups according to the inputs and may ask questions to help. But the experimenter is not allowed to solve issues instead of the subjects. S/he cannot tell where the subject should click or what something means, only if the explanation of the mock-up was not clear.

• What data is going to be collected and how will it be analysed?

--> The time will be measured, the clicks, the number of changes of the screen -> the main aim is to lower these numbers. We will have also open questions to make our approach more qualitative.

Questionnaire

1. Do you find hard to find a certain course within your workspace? If yes, why?
2. In the left sidebar you can find the courses that you applied for. How distracting you find that the course code appears before the course name?

1. Could it be after the course name, or you should find it on the opened workspace, or might be omitted completely?

When you see the icon for new content, how do you go about to find the new content? Give an example of a tool that has a good notification system.

What do you think about the "Calendar" tab?

Give an example of a good calender application? Why is it good?

Do you use the "Groups and users" tab?

    What information can you get out from it?

    Can you find some similar data on other tabs?

How often do you use the "Discussion" tab?

What do you use the "Discussion" tab for?

What do you think about the number of tabs in the workspaces?

    Are there too many?

    Do you think some of them could be merged together? Which ones?

Under the "Assignments" tab you can return your assignments. Do you find easy to return your assignment? Why? Why not?

    When you click onto a task in the assignment list, how can you find what do you have to return?

    When you open assignment you see the description of the task, the information and the attachment tabs. Do you think the "Attachment" and "Information" tabs could be merged?

    Suggest a name instead of "Information".