Name Linda
A role or job title: student
Quotes in the personas language:
Linda is a twentysomehting old student of Metropolia Unveristy of Applied Sciences. The studying happens mainly on the Internet. All the information of schedules, tasks, homeworks, projects, trainee-employers, are presented on internet. Linda lives alone and has her own lap top there. She uses internet for Facebook, paying bills, reading some internet magazines and homework. She doesn't need the fastest internet acces for movies and games, so 24Online offers her a suitable internet access with a low price per month. The start cost is also the lowest in the markets and it can be paid for example by her parents.
Goals: To get a internet access with a low price
Motivations: If parents are ready pay the start payment, the mounthly cost is very low.
Pain point: The monthly incoms aren't stable.
Design imperatives
Being able to use that broadband in that area where she lives, coming as a customer has to be done easily, (?????)
User story
"I need an easy internet acces for doing homework and chatting at Facebook"