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• The goal of the test: what do you want to achieve?
• Where and when will the test take place?
• How long is each test session expected to take?
• What computer support will be needed for the test?
• What software needs to be ready for the test?
• What should the state of the system be at the start of the test?
• What should the system/network load and What should the
system/network load and response times be? (not too fast or
too slow);
• Who will serve as experimenters for the test?
• Who are the users going to be and how are we going to get hold of
them?
• How many users are needed?
• What test tasks will the users be asked to perform?
• What criteria will be used to determine when the users have
finished each of the test tasks correctly?
• What user aids will be made available to the test users (manuals,
online help, etc)?
• To what extend will the experimenter be allowed to help the users
during the test?
• What data is going to be collected and how will it be analysed?